FAQ’s

Shield Telehealth Medical Services sets itself apart by offering not only on-site medical services for law enforcement and public safety agencies but also telehealth and case management services. Our comprehensive suite of services is designed to cater to the diverse needs of our clients, ensuring a seamless and efficient healthcare experience.

Medical specialists with extensive training and expertise deliver our telemedicine services while adhering to stringent protocols. To provide our clients with the finest level of service, our team continuously remains informed on the most recent developments in telehealth technology.

Steps in the collaborative process known as case management include assessment, planning, execution, coordination, and monitoring of healthcare services for individuals or groups. We offer case management services to help the organizations we support reduce liability risks while also enhancing patient outcomes and streamlining healthcare processes.

Steps in the collaborative process known as case management include assessment, planning, execution, coordination, and monist All of our medical professionals, including those who are certified in advanced cardiac life support, registered nursing, and certified emergency nursing, have the required licenses and qualifications. To guarantee that they offer our clients the finest treatment possible, our team goes through extensive training and ongoing education. Oaring of healthcare services for individuals or groups. We offer case management services to help the organizations we support reduce liability risks while also enhancing patient outcomes and streamlining healthcare processes.

Health Insurance Portability and Accountability Act (HIPAA) compliance is something we take seriously as we respect patient privacy. The patient data on our telehealth platform is kept confidential using secure, encrypted connections.

Yes, we offer 24/7 access to all of our medical services, including telemedicine and case management, to ensure that our patients receive the care they need whenever needed.

We regularly assess and improve our procedures to offer our patients the most effective treatment at the lowest possible cost. In addition, we assist our clients in saving time and resources by providing a wide range of services, which saves them from having to coordinate with several service providers.

To learn more about our services and discuss your specific needs, please contact us via our website or call us. Our team will be happy to provide you with more information and guide you through the process of integrating our services into your agency.